Terms and Conditions

PhoenixBuilds

Security in our service

Terms and conditions

PhoenixBuilds agrees to furnish services to the Client, subject to the following (“Terms of Service”). PhoenixBuilds, the company here after referred to as, (“PhoenixBuilds”), (“Us”), (“We”) and The Client, (“Customer”), (“Client”) and (“You”). Use of PhoenixBuilds’s Service constitutes acceptance and agreement to our ToS (“Terms of Service”). All provisions of this contract are subject to change from time to time at the discretion of PhoenixBuilds. Client understands that change to the ToS by PhoenixBuilds shall not be grounds for early contract termination or non-payment.

Acceptance of Terms
1.1 The services that PhoenixBuilds provides to the client is subject to the following ToS (“Terms of Service”). PhoenixBuilds reserves the right to update the ToS at any time without notice to the client.
1.2 PhoenixBuilds reserve all rights to terminate your service upon any violation of the following ToS (“Terms of Service”) or any other basis if deemed needed.

Changed Terms
2.1 PhoenixBuilds shall have the right to change or modify the ToS (“Terms of Service”) applicable to the client’s use of PhoenixBuilds’s services, or any part thereof, or to impose new conditions, including but not limited to, adding fees and charges for changes, modifications and/or additions to the order.
2.2 Such changes, modifications and/or additions shall be effective upon notice thereof, which may be given by means including, but not limited to, a Discord message, a Minecraft in-game message, or by any other means by which the client obtains notice thereof.
2.3 All use of PhoenixBuilds’s services by the client after such notice shall be deemed to constitute acceptance by the client of such changes, modifications and/or additions.

Payments
3.1 All payments are handled by PayPal Invoices (4% PayPal Invoice Tax) or Bank Transfers.
3.2 Due to the uncertain nature of PhoenixBuilds’s business, all orders require full payment up front
3.3 If payment is more than 5 days overdue of the of agreed deadline, we reserve the rights to, included but not limited to, sell the build to another buyer, sell it as a non-exclusive product and/or upload the product on a downloadable forum, made available to all.
3.4 VAT charges are either paid directly by customer or reverse charged depending on order details.
3.5 Once the payment is completed, a refund is not possible unless PhoenixBuilds deems it necessary.

Product Information
4.1 The client shall provide detailed information, such as size, theme, deadline and as much information thereof possible to PhoenixBuilds before the project has begun, to assist the us in designing your request. Failure to provide detailed requirements may result in a build that does not meet the client’s expectations.
4.2 The project will be built on PhoenixBuilds’s server and delivered to the client as a WorldEdit schematic file, unless discussed otherwise beforehand. 4.3 Update screenshots will be delivered by means including, but not limited to, a Discord message attachment, an Imgur album, or by any other means by which the client obtains the screenshots thereof.
4.4 Due to the possibility of 3rd party downloading programs, no physical visits to the PhoenixBuilds server will be permitted through regular Minecraft accounts by anyone other than the PhoenixBuilds members unless agreed otherwise.

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